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Payment and dispatch

The following terms and conditions apply:


Dispatch conditions

The products are delivered all over the world.


Dispatch costs (inclusive of legally applicable VAT)



Deliveries within Germany:

Weight                    Shipping costs
up to 500 g             EUR 3.00
500 g and more    EUR 4.00

From a order value of 150,00 € onwards, we deliver shipments free of cost.



Delivery within Europe

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.

Weight            Shipping costs
up to 500 g         EUR 5.00
up to 1000 g       EUR 7.50
up to 2 kg           EUR 16.00
up to 3 kg           EUR 17.00
up to 5 kg           EUR 19.00
up to 10 kg         EUR 24.00
up to 20 kg         EUR 32.00
up to 31,5 kg      EUR 42.00

       
Free shipping if value of order exceeds EUR 250.00   


If the order exceeds the overall weight limit of 31,5 kg, the items will be delivered in several parcels. Stated shipping costs for parcels over 20 kg to 31 kg apply.



All other European countries and the rest of the world

Weight            Shipping costs
up to 500 g         EUR 9.00
up to 1000 g        EUR 15.00
up to 2 kg           EUR 29.00
up to 3 kg           EUR 32.00
up to 5 kg           EUR 34.00
up to 10 kg         EUR 40.00





Delivery of download items:


Products that are delivered via Download do not involve shipping costs.



Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5
days, in case of foreign deliveries, within 5 - 10 days after the order confirmation (in case an advance
payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready, along with the collection
options. In this case, dispatch costs will not be charged.


Terms of payment

In case of deliveries within Germany, you have the following payment options:

- Prepayment via transfer
- Cash on delivery 
- Payment via direct debit (automatic debit transfer)
- Payment via SEPA direct debit
- Payment via SEPA corporate direct debit
- Payment via credit card
- Payment via PayPal

In case of deliveries to a foreign country, you have the following payment options:

- Prepayment via transfer
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal

Further details on payment

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice
amount from the specified account.


The automatic debit transfer process takes place in conjunction with the shipping of the goods.
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to
collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You are
under obligation to send us the mandate in writing with your signature within 5 days after signing the contract.
You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure
that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion
of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice