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Cancellation policy

As a consumer, you have the right to withdraw from the contract in writing within two weeks without giving reasons (for example by letter, telefax or email) or – if you have already received the goods before expiry of the deadline, by returning the goods. The deadline shall start after having provided you with this information in written form, but not before the consignee has received the goods and not before we have fulfilled our duty to inform acc. to § 246, section 2 in combination with § 1, section 1 and 2  EGBGB (Introductory Act to the German Civil Code). Timely revocation dispatch suffices to meet the cancellation time limit.

The revocation is to be directed to:

pferdia tv
Thomas Vogel
Hehrenwiese 8
D-27299 Langwedel/Völkersen
telephone ++49 (0) 4232 – 93100
telefax ++49 (0) 4232 – 93101

Cancellation consequences

In the event of a valid revocation, any services or products received, and any profit derived therefrom, if any (such as interest), shall be returned. In the event that you are unable to return the services or products received in their entirety or at all, or if you can only return them in a deteriorated state, you will be liable to pay compensation to us accordingly. This may mean that you must nevertheless fulfil the contractual payment obligations existing for the period until cancellation.
This does not apply if the deterioration is caused by intended use. Goods that can be shipped as parcel are to be returned at our risk. You have to pay for the return of goods if the delivered goods match the ordered ones and if the price of the returned goods does not exceed Euro 40 or if – at the time of cancellation – you have not yet completely fulfilled your money obligation or a contractually agreed partial payment. Otherwise, the return shipment shall be free of charge for you. Obligations to refund payments have to be fulfilled within 30 days. The deadline commences for you with the dispatch of your declaration of revocation or with the return of the goods, for us upon receipt of your declaration or your return delivery.

Special information

Your right of revocation will expire ahead of time if you expressively state that the contract has been completely fulfilled by both parties before you have exercised your right of cancellation.